8u77 Privacy Policy

Introduction and Scope

This privacy policy applies to the 8u77 platform and all related services. When you use our website, create an account, or use any of our services, the terms of this policy automatically apply to you.

8u77 treats the protection of its users' privacy as a top priority. We believe you should have full control over your personal information. That is why we explain in this policy, with complete transparency, what data is collected, why it is collected, and how it is kept secure.

Before reading this policy, please note: our services are only for adults aged 21 or older in Bangladesh. We do not knowingly collect information from minors, and if any such information comes to our attention, it is deleted immediately.

What Information We Collect

For the purpose of registration and service delivery on the 8u77 platform, we collect the following types of information:

2.1 Information You Provide Directly

2.2 Information Collected Automatically

• IP address and device type (desktop or mobile)
• Browser type and version
• Logs of your activity on our site (which pages you visited, how long you stayed)
• Information collected through cookies and similar tracking technologies
• Login time, date, and geographic location (for security purposes)

2.3 Information Received from Third Parties

For identity verification and fraud prevention, we may sometimes verify information through trusted third-party services. In such cases, only the minimum necessary information is used.

Purpose of Data Use

8u77 uses your information only for lawful and clearly defined purposes. The purposes for which we process data are described in detail below:

3.1 Service Delivery and Operation

• Creating, managing, and securing your account
• Processing deposits and withdrawals (via bKash, Nagad, Rocket, and bank transfer)
• Providing bonuses, promotions, and VIP benefits
• Storing gaming history and resolving disputes

3.2 Security and Compliance

• Preventing unauthorized access, fraud, and money laundering
• Verifying user identity and confirming age (21+)
• Ensuring compliance with responsible gaming policies
• Meeting applicable legal obligations

3.3 Communication and Support

• Sending important notifications related to your account
• Providing 24/7 support via live chat and email
• Informing you of promotional offers and updates with your consent

3.4 Service Improvement

We analyze your usage patterns to improve the quality of our services, add new games and features, and make the user experience simpler and more enjoyable.

Data Sharing and Disclosure Policy

8u77 never sells your personal information or provides it to third parties for commercial purposes. However, information may be shared in the following specific circumstances:

• Service Providers: With trusted partners who assist with payment processing, identity verification, and system maintenance, operating under strict confidentiality agreements.
• Legal Obligations: In response to a court order or a lawful request from a government authority, where there is a legal requirement to do so.
• Fraud Prevention: With relevant authorities to assist in investigating financial crimes or fraud.
• Business Changes: In the event of a company merger or acquisition, the terms of this privacy policy will continue to apply.

In any of the above circumstances, we always share only the minimum necessary information and hold the receiving party to an obligation to ensure proper protection of that data.

Data Security Measures

8u77 follows strict security measures at both the technical and administrative levels to protect your information:

5.1 Technical Security

5.2 Administrative Security

• Strict need-based access controls — only authorized staff can access specific data
• Regular staff training and privacy awareness programs
• A rapid response plan in the event of a data breach
• Regular internal and external security assessments

Please note, however, that no method on the internet is completely impenetrable. We are committed to providing the highest level of security, but a guarantee of absolute security is not possible.

Cookies and Tracking Technology

Our website uses cookies to improve your experience. Cookies are small text files stored on your device. We use the following types of cookies:

• Essential Cookies: Required to maintain login sessions and for the basic functionality of the site. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings, such as language selection.
• Analytical Cookies: Used to understand which parts of the site are used most, helping us improve our services.

Through your browser settings, you can reject or delete non-essential cookies at any time. However, this may limit some features of the site.

Data Retention Period

8u77 retains your information only for as long as it is necessary or legally required:

• Active Account: All relevant information is retained while the account remains active.
• Closed Account: After an account is closed, necessary transaction records are retained for the legally required period.
• Legal Requirements: Financial and identity-related information is kept for a specified period to meet legal obligations.
• Marketing Data: Deleted immediately upon withdrawal of your consent.

Once the specified period has passed, we securely and permanently delete your information or anonymize it in a way that you can no longer be identified.

Your Rights

You have the following rights regarding your personal information on the 8u77 platform:

8.1 Right of Access

You may request at any time to know what information we hold about you. After appropriate verification, we will provide you with a copy of that information.

8.2 Right to Correction

If any information we hold about you is incorrect, you may request that it be corrected. We will action the correction as quickly as possible.

8.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information must be retained for a specified period due to legal obligations.

8.4 Right to Object to Processing

If you have objections to marketing communications or certain types of processing, you may let us know at any time. We will consider your request respectfully.

8.5 Data Portability

If you wish to receive your information in a structured, machine-readable format, you may make that request as well.

To exercise any of the above rights, please contact our support team. We generally respond within 30 days.

Protection of Children and Minors

8u77's services are exclusively for adults aged 21 or older in Bangladesh. We never knowingly collect information from minors.

We follow an age verification process at registration. If for any reason a minor's information enters our system, the account will be closed and all associated information will be deleted immediately upon discovery.

If you become aware that a minor is using our platform, please notify our support team immediately.

Changes to This Policy

8u77 periodically reviews and updates its privacy policy. When changes are made, we will:

• Update the "Last updated" date at the top of this page
• Notify you at your registered email address for significant changes
• Where applicable, obtain your explicit consent for the new policy

Your continued use of our services after a change indicates that you have accepted the updated policy. We therefore recommend visiting this page regularly.

Contact and Complaints

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us in the following ways: